Job Description

This is a student intern role. Performs select administrative and certain clinical duties under the direction of a licensed healthcare professional; administrative duties may include scheduling appointments, maintaining medical records, patient billing, and coding medical information for insurance purposes; clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and providing medical attention as directed by physician or nursing staff. Primary Duties & Responsibilities: Provides clerical and administrative support, including answering phones, setting schedules and meetings, typing documents, filing and back-up support for others. Prepares treatment rooms for patient examinations, keeping the rooms neat and clean; cleans and sterilizes equipment, instruments, rooms, etc. and appropriately disposes of contaminated supplies. Interviews patients via phone or in person to obtain medical information or schedule various activities; creates, updates and coordinates various medical records and files. Interacts with patients providing various routine information such as explaining treatment procedures, medications, diets or various pre-established instructions to patients. Collects blood, tissue or other laboratory specimens, logs the specimens and prepares them for testing; may measure patient vital signs, weight and height. May perform routine laboratory tests and sample analyses. May show patients to examination rooms and prepare them for the physician. Performs other duties as assigned. Working Conditions: Normal office environment. Exposure to blood-borne pathogens. Requires protective devices. Patient care setting. Direct patient care setting. Physical Effort: Typically sitting at desk or table. Repetitive wrist, hand or finger movement. Occasional lifting (25 lbs or less). Equipment: Office equipment. Clinical/diagnostic equipment. Simple hand tools. Required Qualifications: Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: Advanced Cardiovascular Life Support (ACLS) - American Heart Association, Basic Life Support - American Heart Association, Basic Life Support - American Red Cross. Work Experience: No specific work experience is required for this position. Skills: Not Applicable. Driver's License: A driver's license is not required for this position. More About This Job: This is a sourcing requisition created by Human Resources to attract experienced non-credentialed MAs or Patient Care Techs in the workforce who would like to become certified/Registered Medical Assistants. The one year apprenticeship will provide the education, mentorship, and on the job training to qualify for the NHA Medical Assistant exam and the path toward a professional career. Apprentices are paid for 40 work hours/per week but will work 36 hours in the department and spend 4 hours a week in MA Training for the first 10 weeks of employment. At that time, hire will sit for NHAs Certified Medical Assistant exam, pass and promote to a Registered/Certified Medical Assistant in On-The-Job Training for the remainder of the one year commitment. At completion of one year, the Apprentice earns their journeyman status through the US Department of Labor for their participation in our Registered MA Apprenticeship Training program. While completion of the program does not end your employment with the Washington University clinical department hired, you are open to transfer to another department within Washington University with your Journeyman Status. Apprentice must complete the one year of Apprenticeship training to be recognized nationally as graduating from an MA Program and receive permanent NHA certification. Applicants must have at least 2 years of current or recent patient care experience, preferably in a physician's office, clinic or hospital setting. Medical Assistants who have graduated from a tech program but have never sat for certification are attracted to this program. Employment is required to participate in Washington University's Registered Medical Assistant Apprenticeship. Typical duties include rooming patients, documenting in electronic medical record, performing clinical skills associated with the specialty, performing blood draws, phone triage, scheduling tests or ordering lab work, providing patients with follow-up instructions. Some departments focus on front office Medical Assistants or phone triaging patient and office calls.

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